Meet Our Teams
Supply Chain
If you’re a professional with technical flair, intelligence and energy, you’ll fit well with this exciting team. Supply Chain at Coca-Cola Amatil covers the key areas of Manufacturing, Logistics, Engineering, Operational Planning, Procurement, Quality & Environment, HR and OH&S.
All make valuable contributions to our reputation as a world-leading manufacturer.
At Supply Chain, we’re strongly committed to maintaining the highest standards, first class customer service and, in particular, manufacturing excellence. With 9 plants, 33 production lines, 9 primary warehouses, and over 40 suppliers, it is a constant and stimulating challenge.
Our commitment to ‘Best Practice’ was recognised in 2005 when the Mentone Distribution Centre won the Logistics Association of Australia’s Storage and Handling of Materials Award. We are also committed to working with government and industry in reducing our environmental impact and are a signatory to several environmental initiatives and groups across our operations.
If you’re looking for ongoing training, a significant and growing capital investment in technology and a great bunch to work with, this is your team.
Sales & Customer Service
As a valued member of the Sales & Customer Service (S&CS) team, you are responsible for building relationships with our customers and growing revenue for Coca-Cola Amatil. You will enjoy challenge, success and hard work.
In 2005, we delivered sales revenue of $2.1 billion and EBIT $455.5 million. S&CS’ teams are built around customer needs like Grocery & Petroleum, Convenience & Leisure, Emerging Business, Hotels/Restaurants/Cafes (HORECA), Vending and Equipment Services.
The strength of our brands help you build credible, business partnerships with customers. We provide the resources and tools to allow you to make ideas happen and to take more accountability for delivering results. The size and complexity of our business ensures your skills will be fully utilised.
The launch of Coca-Cola Zero in January 2006 is a great example. Backed with an $18m marketing investment, CCA deployed a Market Impact Team of 1,000 employees targeting over 20,000 customers. By the end of 4 weeks, we had delivered 12% market share.
This is the biggest launch in the Coke System worldwide to date, and the largest FMCG product launch in Australian history.
Equipment Service
As you can well imagine, the CCA Equipment Service Team maintain one of the largest refrigeration businesses in the country, with career development opportunities to match.
Our team are directly responsible for the maintenance and efficient operation of business assets valued at over half a million dollars.
As a fundamental part of the CCA business (our beverages are always best enjoyed COLD), this motivated and dedicated team is responsible for the allocation, placement and operation of a fleet of equipment to assist our 75,000 customers sell to our many consumers.
As a valued team member, you will be given significant opportunities to develop your technical skills across a variety of roles and equipment types. These include field service technicians, refurbishment technicians, installation technicians, stores and inventory control, delivery, allocations and administration.
National Contact Centre
Coca-Cola Amatil’s National Contact Centre, Coke Connect, is a vital part of the Australian business, and is designed to enable Coca-Cola Amatil to deliver efficient, effective and flexible customer service via a passionate and knowledgeable team of dedicated Contact Centre Representatives (CCR).
Our Outbound Sales teams contact over 10,000 of our existing customers per day and are aligned to a geographical area and a state. CCR’s work with Business Development Representatives and Merchandisers to make business decisions that achieve the desired outcome for both Coca-Cola Amatil and our customers. Through their passion for driving sales and delivering superior customer service we achieve our goals.
The Inbound environment operates 24 hours a day, seven days a week receiving calls from existing customers who want to place an order or have a distribution or service enquiry.
Coke Connect has had many success stories, in 2005 over one third of the permanent workforce was promoted internally to other areas of the business including Team Leaders, Business Development Representatives, Merchandisers and roles in Human Resources, IT, Finance and Operations & Logistics.
Finance
Join the CCA Finance Group and move your career forward faster than you ever thought possible.
We aim to value and engage our people whilst providing outstanding customer service to the business. At CCA Finance we will build and develop your skills and offer you genuine career development, through performance monitoring, reward and change.
We can help stretch your capability, broaden your knowledge, and challenge the process whilst contributing to the financial performance and overall growth of the business.
The CCA Finance Group consists of three key areas:
- The Corporate team, based at Circular Quay Sydney, is responsible for reporting to the ASX and consolidating results from all CCA entities globally.
- The Commercial team, with National and state based teams, provides financial leadership and analysis to Sales & Customer Service and Operations & Logistics.
- The National Finance Operations & Systems group, based at Northmead, supports the Australian Business and its subsidiaries. Primary responsibility includes financial operational support and continual process improvement.
Recent achievements include successfully integrating acquisitions. Now you can use your skills and experience to play your part in our success.
Information Technology
When you become part of Information Technology your goal will be to become a valued commercial partner to our internal customers. Everything we do, our structure, processes and thinking, serve this critical business aim.
We are functionally aligned to ensure accountability and ownership of customer end-to-end delivery. More than that, we understand our internal customers’ business drivers and pain points, and we add value by getting behind their growth strategies and recommending IT solutions that improve the business.
Infrastructure at CCA is all in-sourced. Our dynamic and innovative infrastructure team provides support and operational services to the whole of Australasia. In the support centre we resolve 65,000 user problems a year, and operate 20-plus UNIX servers and over 150 NT servers.
We collaborate on innovation on a massive scale, drawing on and implementing global best practices from our expansive Coca-Cola Bottler network.
If you thrive on individual challenge and want the opportunity to learn new skills and gain new experiences then joining CCA IT will set you on the right path to reach your individual potential.
Corporate Services
CCA’s Corporate Services consists of a number of specialist functions and roles which provide expert support and guidance to the entire business. Key areas include Corporate Affairs, Human Resources, Investor Relations, Legal, Operations Audit & Security, Risk and Insurance, Security, Fraud & Risk, Strategic Procurement, Taxation and Treasury.
Human Resources
HR is a vital function within CCA, partnering with the business to build a sustainable competitive advantage through our people, while promoting a culture of excellence.
Within HR, our national and state-based strategic advisors are functionally aligned to provide generalist HR, OH&S and Learning & Development guidance to the business. We also have a national service centre which provides operational support to employees and line managers. At a national level Centres of Excellence have been established to provide specialist knowledge in Remuneration & Benefits, HR Information Systems, Organisational Development and Recruitment & Selection.
With a focus on working together as one team, we enthusiastically drive improved leadership and business performance, effective systems and processes and are proud to be recognised as a sound developer of HR talent.