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Help and FAQ

How do I create my profile?

  • Go to Manage My Details section on this website
     
  • If you haven't registered before, select the 'New Members' option to register your details
     
  • To create your account, enter your email address and the password you want to use. You will need to confirm the password to make sure you've entered it correctly. Your password must be at least 6 characters.
     
  • Your profile page will then be displayed. All fields highlighted in RED are mandatory and must be completed to save your profile.
     
  • If you have a soft copy of your resume, upload that first as the system will try to automatically update as many fields as possible based upon the information in your resume. Or, fill in the details on the profile as applicable to you. Be sure to record as much information relevant to you as possible.
     
  • If you have not already done so, you will be required to cut and paste your resume at the bottom of the profile. Please note, any Word formatting will appear to be lost but will appear correctly in our system.
     
  • Once you've completed your profile, click 'Submit'.
     
  • Your profile will appear and you will have the opportunity to edit, cancel or submit.
     

I cannot remember my Password. What do I do?

  • If you have forgotten your password, select the Forgot your password? link.
     
  • You will be asked to provide your email address.
     
  • You will be sent an email asking you to update and save your new password.
     

I wish to change or update my details on my profile. How do I do this?

  • Login to the Manage My Details section of this website using your Username and Password. From here you can edit any information you have submitted. How do I search current jobs?
     
  • Go to the Current Jobs section on this website to search for jobs
     
  • Select the option of searching by Job Title, Location, Job Category and/or Key Word search
     
  • Click 'Search' to search the database
     
  • Click on the 'Job Title' to open the details of the role
     
  • Note, leaving the search options blank will return all open job postings.
     

What if the position or location I am looking for is not advertised?

  • Only current, open roles will be displayed. If nothing appears, it is because there are no roles that match your criteria.
     
  • Alternatively, you can register your details for future job openings under the Manage My Details section of this website. Once you have created your profile you can then set up a 'job agent' to be advised of future opportunities that meet your criteria.
     

How do I apply for a job?

  • Be sure to log-in and update your profile BEFORE applying for a role.
     
  • Search for the job you wish to apply for under the Current Jobs section of this website
     
  • Click on the 'Job Title' to open the details of the role
     
  • Click on 'Apply To This Job'
     
  • If you're not already logged in, you'll be prompted to enter your username & password. If you haven't registered before, you'll need to create your profile.
     
  • Once you've logged into the system and clicked on 'Apply To This Job', your profile will be submitted for the role.
     

Do I have to attach a resume when applying for a role?

  • Yes. You can either attach a resume or enter the information manually in the 'Resume' field within the application form.
     
  • We will need information on your previous work experience in order to assess your suitability for a role.
     

What do I do if I have problems trying to login, create a profile or apply for a position?

  • Firstly, check that your internet connection is still working. You need to make sure that the problem isn't a technical issue to do with the computer you are using.
     
  • If this is not the case, the following tips may help you overcome some of the technical difficulties you may be experiencing
     
  • Refresh the page
     
  • Your username and password are not case sensitive
     
  • If you continually receive an error please note the entire error message and what you were doing when the error occurred as this helps us to locate the cause of the problem.
     

How can I find out more about your recruitment and selection process?

Who can I contact if I have any further questions?

  • Please contact our National Recruitment Centre at auscokecareers@anz.ccamatil.com
  • Please note due to the high volume of applications we receive, we do not accept applications via email. Additionally, we are unable to provide individual feedback to candidates that are not shortlisted for a role, however we do provide full feedback to all interviewed candidates.

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