Company Overview

Neverfail is Australia’s leading spring water brand for the home and workplace delivery market, bringing you the best of Australian spring water with a refreshing clean taste, crystal-clear presentation and fresh mouth feel. With over 160,000 customers across Australia Neverfail is the largest bulk springwater home and office delivery service.

Our spring water is drawn from underground sources which are naturally protected, then micro-filtered, sanitised, bottled, and delivered to your doorstep. Neverfail has been awarded “International Best Practice (Gold) Status” by the Australian Bottled Water Institute (ABWI) and Hazard Analysis Critical Control Point (HACCP). Wherever people need drinking water, you’ll find our branded coolers and dispensing systems.

As a wholly owned subsidiary of Coca-Cola Amatil, we have all the resources, quality assurance and control procedures of a major beverage supplier to draw on, as well as recognition of the importance of maintaining the integrity of our brand

Meet Our Teams

Never fail Springwater is divided into 7 main business units:

  • Sales & Marketing
  • Operations
  • Commercial & Distribution
  • National Call Centre (NCC)
  • Finance (including Credit)
  • Human Resources
  • Information Systems

Each business unit plays a vital role in producing, promoting, selling and distributing our products to our customers. Currently, we have approximately 320 employees nationally and an additional 150 contracted delivery drivers and distributors (customer service representatives) across the country.

Our head office is located in St Leonards, NSW, with branches located in NSW, VIC, QLD, WA and SA.

Why Join Us

This is an exciting time of growth for Neverfail and our parent company, Coca-Cola Amatil. Attracting, retaining and developing talented individuals is at the heart of our business strategy. Our philosophy is centred on creating an environment where people can enjoy interesting and challenging work and are acknowledged for their contribution.

So, we’re looking for people like you. People who can actively challenge the process, find new and innovative ways to contribute and who are committed to developing themselves professionally.

Above all, we believe that it is our people's ability to passionately provide an uncompromising commitment to customer satisfaction that will drive our future success. If this sounds like you, join us and help make Neverfail a great place to work!